Intercom updates

Every Intercom update in one feed — release notes, features and changes, straight from the source.

• 2026-09-16 — Apply a macro when creating a ticket
• 2026-09-15 — Read and copy code snippets more easily in conversations
• 2026-09-11 — Connect Fin to your tools without building a connector from scratch
• 2026-09-10 — Track data connector health over time
• 2026-09-10 — Export a saved View exactly as you see it
• 2026-09-08 — See how long tickets spend with every team that touches them
• 2026-09-08 — Fin can now query your Snowflake data warehouse
• 2026-09-03 — Set more complex Series live, reliably
• 2026-09-02 — Keep your integrations in sync with translated replies
• 2026-09-01 — Configurable Unsnooze Controls
• 2026-09-01 — Export teammate and activity log data to your own storage, on schedule
• 2026-08-20 — Your whole phone operation on one screen
• 2026-08-19 — Connect Fin for Sales directly to your HubSpot account
• 2026-08-19 — Your hold music now plays on mid-call holds
• 2026-08-18 — Control which conversations teammates can take or drop
• 2026-08-17 — Catch customer incidents before they escalate
• 2026-08-13 — Fin now remembers past conversations

Open Intercom updates on Creators Toolbox