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Import your schedule from a spreadsheet

By Steven Van ·

Workforce Management now takes a CSV of up to 200 events across teammates, activity types and time zones, and syncs them to Google Calendar.

Workforce Management in Intercom now accepts schedules from a spreadsheet. Teams that plan shifts in a spreadsheet previously had to add each activity by hand. According to the Intercom changelog, a single CSV upload can now bring in up to 200 events.

What the import covers

  • Up to 200 events per upload
  • Any mix of teammates, activity types, and time zones in the same file

Calendar sync

Imported events sync to connected Google Calendars.

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Sources

Original source

Read Import your schedule from a spreadsheet on Creators Toolbox