The #1 AI agent for customer service — resolves complex queries across email, chat, phone, and social with cited answers.
Fin is Intercom's AI agent built specifically for customer service. It learns from your procedures, knowledge base, and policies, then resolves customer queries across email, live chat, phone, and social media. The Fin Flywheel process continuously improves performance: train on your content, test with simulated conversations, deploy across channels, and analyze results. Powered by the proprietary Fin Apex 1.0 model, it achieves up to 65% end-to-end resolution rates. Integrates with Zendesk, Salesforce, HubSpot, and Intercom's helpdesk. Pricing starts at $0.99 per resolved outcome.
Fin is Intercom's AI agent built specifically for customer service. It learns from your procedures, knowledge base, and policies, then resolves customer queries across email, live chat, phone, and social media. The Fin Flywheel process continuously improves performance: train on your content, test with simulated conversations, deploy across channels, and analyze results. Powered by the proprietary Fin Apex 1.0 model, it achieves up to 65% end-to-end resolution rates. Integrates with Zendesk, Salesforce, HubSpot, and Intercom's helpdesk. Pricing starts at $0.99 per resolved outcome.
Tags: AI, Customer Support
Try Fin AI$0.99 per resolved outcome, minimum 50 outcomes/month. Free 14-day trial available.
Fin can be set up in under an hour — it trains on your existing knowledge base and procedures.