Intercom

Customer messaging platform — live chat, helpdesk, product tours, and AI-powered support in one place.

About Intercom

Intercom is a customer messaging platform that combines live chat, a helpdesk, product tours, and AI-powered support into one tool. Engage customers with targeted messages, resolve support tickets with a shared inbox, onboard users with interactive product tours, and automate common queries with the Fin AI agent. Integrates with Salesforce, HubSpot, Zendesk, Slack, and hundreds more. Used by teams of all sizes to drive engagement, reduce support volume, and deliver faster resolutions.

Key Features

Live chat & helpdesk
AI-powered Fin agent
Product tours & onboarding
Omnichannel support

Tags: AI, Marketing, Customer Support

Try Intercom

Frequently Asked Questions about Intercom

Is Intercom free?

Intercom offers a 14-day free trial. Paid plans start at $29/seat/month.

What is the Fin AI agent?

Fin is Intercom's AI agent that resolves customer queries across chat, email, phone, and social — achieving up to 65% end-to-end resolution rates.