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Otter transcribes meetings and, with Work Mode and Live Assist, briefs you beforehand, coaches you during the call, and drafts the follow-up.

About Otter.ai

otter.ai transcribes meetings and turns them into notes, summaries, and action items. On October 27, 2026 it launched Work Mode and Live Assist. Work Mode is available for all paid users and builds a pre-meeting brief from past conversations, open action items, and connected files such as Google Drive.

An automatic email brief before every meeting is described as coming soon. Live Assist coaches you during a Zoom, Teams, or Google Meet call and is available to enterprise customers first, then other paid users over the following weeks. After the meeting, Work Mode can draft a proposal, a contract PDF, or an offer letter.

Basic is free with 300 monthly transcription minutes. Pro is listed at $16.99 per user each month, or $8.49 on the annual offer for first-time subscribers. Business and Enterprise prices are on otter.ai.

Pricing: Basic is free with 300 monthly transcription minutes. Pro is $16.99 per user each month, or $8.49 on the annual offer for first-time subscribers. Business and Enterprise prices are listed on otter.ai/pricing.

Pricing model: Freemium

Features

  • Real-time transcription on Zoom, Microsoft Teams, and Google Meet
  • Work Mode pre-meeting briefs for paid users, from past conversations and connected files
  • Live Assist private coaching during the meeting for enterprise customers first
  • Follow-ups such as proposals, contract PDFs, and offer letters, with timestamp citations
  • Basic is free with 300 monthly transcription minutes

FAQs

Common questions about Otter.ai

What is Otter?
Otter transcribes meetings on Zoom, Microsoft Teams, and Google Meet, then summarizes them and pulls out action items. Work Mode and Live Assist add a pre-meeting brief, live coaching, and a follow-up draft.
Who can use Work Mode and Live Assist?
Otter says Work Mode is available for all paid users. Live Assist is available to enterprise customers and will roll out to other paid users over the next few weeks. An automatic brief emailed before every meeting is described as coming soon, not live.
How much does Otter cost?
Basic is free with 300 monthly transcription minutes. Pro is $16.99 per user each month, or $8.49 on the annual offer for first-time subscribers. Business and Enterprise prices are on otter.ai/pricing.