Build AI customer support agents trained on your data — answers, workflows, and human handoff across website, WhatsApp, Slack, and email.
Chatbase is an AI customer service platform for building and deploying support agents trained on your own data. Agents can answer questions, call external systems, run multi-step workflows, and escalate to a human when needed. Deploy the same agent across your website, WhatsApp, Slack, and email, with integrations into Zendesk, Salesforce, Stripe, and more.
Used by 10,000+ businesses including Chuck E. Cheese, Bridgestone, and IHG. SOC 2 Type II certified and GDPR compliant, with 80+ language support.
Pricing model: Freemium
Common questions about Chatbase
Chatbase now works with the number a business already uses in the WhatsApp Business app, not only a number dedicated to the agent. Chatbase published it on October 30, 2026. The agent answers on that number, and a reply from the phone pauses the AI for that customer.
In Chatbase, go to Channels, then WhatsApp, and click Setup. Log in with the Facebook account that manages the business and scan the QR code from the WhatsApp Business app.…
Chatbase says it has crossed $10M in annual recurring revenue and is positioning itself as a full "harness" for customer-facing AI agents.
That means giving a model the context, tools, workflows, guardrails, and human oversight it needs to handle customer interactions.
Official videos and tutorials for Chatbase.
Other products to explore and follow.
The people behind Chatbase
Founder and CEO
Lead finder and website support agent. Share your site, get prospects with emails, and answer visitors from your docs.
Customer messaging platform — live chat, helpdesk, product tours, and AI-powered support in one place.
The #1 AI agent for customer service — resolves complex queries across email, chat, phone, and social with cited answers.
AI-native help center that updates itself — an AI agent writes and maintains your help articles so docs never go out of date.
