Chat SDK adds Kapso support
By Steven Van ·
The vendor-official adapter handles WhatsApp Business setup, credentials and webhooks, with support for buttons, media and conversation history.
The Chat SDK now supports Kapso through a new vendor-official adapter, @kapso/chat-adapter. Kapso connects a bot to WhatsApp through its hosted platform, handling the WhatsApp Business setup, credentials, and webhooks, so developers can focus on the bot's logic.
Replies go through the standard Chat SDK thread and message APIs, with support for buttons and cards, media, reactions, contacts, and conversation history. The adapter maps each WhatsApp conversation to a Chat SDK thread tied to a specific phone number and contact, and each inbound WhatsApp message to a Chat SDK message. Read the Kapso documentation to get started.