Chat SDK adds AgentPhone support
By Steven Van ·
Chat SDK bots can now get a phone number and handle calls and texts through one webhook and thread via a new AgentPhone adapter.
Chat SDK, part of Vercel, now supports AgentPhone through a new vendor-official adapter. Bots get their own phone number and can handle voice calls and text messages using the same handlers already written for chat.
When a call ends, the transcript is delivered as a message, so the bot can reply via SMS or iMessage. Calls and messages to the same number arrive through a single webhook, handled from one endpoint instead of separate pipelines per channel, and land in a single thread so the bot keeps context throughout the conversation. Details are in the changelog entry.
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