# Workspaces: Basic seat fallback: Update member accepts allow\_downgrade\_to\_basic\_seat

By Steven Van · 2026-10-12

Workspace administrators must enable the fallback, which defaults to false and requires an available basic seat.

Workspace administrators in [ElevenLabs](<https://creatorstoolbox.com/tools/elevenlabs>) can now unlock a user even when no seats of that user’s original type are available, provided a basic seat is available.

## Enable the basic seat fallback

Set allow\_downgrade\_to\_basic\_seat to true when unlocking the user through the [Update member endpoint](<https://elevenlabs.io/docs/api-reference/workspace/members/update>). The user moves to a basic seat instead of the request failing. The option defaults to false, and only workspace administrators can call the endpoint.

![ElevenLabs](<https://elevenlabs.io/android-chrome-512x512.png>)

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Sources

[Original source](<https://elevenlabs.io/docs/changelog/2026/10/12#workspaces>)

[Read Workspaces: Basic seat fallback: Update member accepts allow\_downgrade\_to\_basic\_seat on Creators Toolbox](<https://creatorstoolbox.com/blog/elevenlabs-workspaces-basic-seat-fallback-update-member-accepts-allow-downgrade>)

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Canonical source: https://creatorstoolbox.com/blog/elevenlabs-workspaces-basic-seat-fallback-update-member-accepts-allow-downgrade