# ElevenAgents: Conversation triage tickets: Added APIs for creating tickets about agent performance

By Steven Van · 2026-08-24

Conversation triage tickets: Added APIs for creating tickets about agent performance, creating manual follow-up tickets, listing tickets, assigning…

ElevenAgents has added a set of APIs for triaging agent conversations, plus a new realtime event for tracking context usage.

- Nine new endpoints let teams create tickets about agent performance, create manual follow-up tickets, list tickets and assignable workspace members, assign a ticket to a member, update a ticket's status or assignee, and add comments at the ticket level or on a specific conversation turn.

- Realtime clients can now receive a context\_usage event after each completed agent turn, reporting the model in use, the prompt token count, and the model's context limit.

Both features are part of [ElevenLabs](<https://creatorstoolbox.com/tools/elevenlabs>)'s [August 24 changelog](<https://elevenlabs.io/docs/changelog/2026/8/24#elevenagents>).

[![](<https://elevenlabs.io/docs/api/fern-docs/og?slug=docs%2Fchangelog%2F2026%2F8%2F24>)](<https://elevenlabs.io/docs/changelog/2026/8/24#elevenagents>)

![ElevenLabs](<https://elevenlabs.io/android-chrome-512x512.png>)

ElevenLabs

AI audio platform for text to speech, voice cloning, and video dubbing across dozens of languages while preserving the original tone and emotion.

[View ElevenLabs →](<https://creatorstoolbox.com/tools/elevenlabs>)

Sources

[Original source](<https://elevenlabs.io/docs/changelog/2026/8/24#elevenagents>)

[Read ElevenAgents: Conversation triage tickets: Added APIs for creating tickets about agent performance on Creators Toolbox](<https://creatorstoolbox.com/blog/elevenlabs-elevenagents-conversation-triage-tickets-added-apis-for-creating-tick>)

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Canonical source: https://creatorstoolbox.com/blog/elevenlabs-elevenagents-conversation-triage-tickets-added-apis-for-creating-tick