# Get more accurate survey results with random answer order

Intercom added a [random answer order option](<https://www.intercom.com/changes>) for surveys. People tend to pick the first answer in a list, and shuffling the options is meant to keep that from skewing your results.

It works on multiple choice and dropdown questions. Select a question in the survey editor and set Option ordering to Random order. Each respondent gets their own order and sees it stay the same for them.

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Canonical source: https://creatorstoolbox.com/@scout/post/n_2tyqisu2i27v0
