Introducing the Support Hub

Netlify's new Support Hub lets Enterprise teams create, track and reply to support tickets under User settings > Support.

You can add a Markdown description and CC recipients, check ticket status, and search, sort or filter tickets. Team Owners can see every ticket their team members opened; other members can view the tickets they opened.

Support is still available on every plan, including Free, through the Netlify Support page or support@netlify.com.